FAQ's

Welcome to the Jeny Howorth Shop! 

We hope you find the answers to any questions you may have here.

 

Products: 

All our clothing is printed here in the UK using 100% certified organic cotton which is vegan approved.

 

Sizing:

All our clothing fits a standard unisex UK sizing (small, medium, large, etc). Chest (armpit to armpit) and length (where shoulder meets neckline to the bottom) measurements are included on each product listing. 

 

Shipping:

All order are processed within 2-4 business days (excluding weekends and bank holidays). Once your order has been shipped you will receive a confirmation email with your tracking information. estimated delivery time for the UK is 2-5 business days, this varies country to country for international shipping.

Please ensure your shipping information has been correctly entered. The Jeny Howorth Shop is not responsible for lost and stolen packages.

 

Returns:

Please contact us via email at itsmee@thejenyhoworthshop.com to discuss return or swapping for different sizes. Pease send returns with a tracked mail delivery service to avoid loss of items. We cannot accept returns for damaged goods.

Please allow up to 48 hours for a response as we are a very small team!

 

Contact:

General inquiries can also be sent via our email address, itsmee@thejenyhoworthshop.com if you have any queries. Again, please allow up to 48 hours for a response, we are a very small team!